📗 GUIDES

How the work is actually done.

These teach the manual method properly — the real procedure, the real edge cases, the honest timings. They are useful whether or not you ever hire anyone, which is the only way a guide is worth writing.

PROCEDURE GUIDES

The full procedures

Reference-grade, 2,000+ words each. Every step, what goes wrong at each one, and how long it honestly takes.

Procedure

The month-end close checklist

Fourteen steps in dependency order, the four places closes go wrong, and honest timings.

Procedure

Reconciling Stripe, Square and PayPal

Why the deposit is not the revenue, the clearing-account method, and the month-boundary trap.

Procedure

Reconciling AP to the general ledger

Tying the subledger to its control account, and the four things that break the tie.

Procedure

Building a 13-week cash flow forecast

Row by row, phased on payment history rather than terms, with the downside case.

Procedure

Calculating true job margin

Burdened labor, productive hours, overhead allocation, and work in progress.

Procedure

The accounts receivable follow-up process

The escalation ladder by days past due, and the friction fixes that prevent it.

Procedure

Payroll cash planning

The three-day check, the true cost of a run, and the order to work the levers.

Procedure

The tax handoff package

What your accountant needs, what never to send, and what to ask while you have them.

Procedure

Lead scoring and prioritization

Fit, engagement and timing, with a worked example where the ranking inverts.

Procedure

Cleaning and maintaining CRM data

The cleanup order, why merges cannot be undone, and four numbers that describe CRM health.

Procedure

A content calendar from sales data

Read what sells, rank by margin, and mine the questions customers already ask you.

Procedure

Running a promotional campaign

Pick on margin and capacity, size the discount against break-even, and review honestly.

Procedure

Responding to customer complaints

The four-part reply, refund thresholds, and why the theme log matters more.

Procedure

Reviewing a contract for risk

The eight clauses behind almost every dispute, and when to stop and call a lawyer.

Procedure

The job post and interview kit

Write the post as a filter, then score against a rubric written in advance.

Procedure

Preparing a quarterly business review

Six sections, six metrics, and how to present a bad quarter without burying it.

Procedure

Building a weekly business dashboard

Six numbers, two comparisons each, and thresholds that decide instead of you.

BY OUTCOME

Every topic

Grouped by the job it belongs to rather than by department.

OR SKIP THE READING

One month. Closed properly. $497.

Every guide here describes work you can do yourself. If you would rather not, the First Close does one real month on your own books — refundable if the packet is not delivered.