The Problem

Most small business owners know they should follow up faster — but between running the business and everything else, leads fall through the cracks. By the time you get back to them, they've moved on.

The real cost

Your top 5 leads for today — ranked, with talking points — and calendar blocks already booked to make the calls. Most small business owners don't act until the problem is already expensive. This skill exists to change that.

How lead-triage Works

The lead-triage skill connects to your existing tools, does the analysis automatically, and presents results for your review. Here's exactly what happens at each step:

Input — What it pulls
Your data sources
HubSpotFull contact and deal history — activity, emails, stage, and score
GmailRecent email threads with each lead pulled for context
Google CalendarToday's schedule checked before blocking follow-up time
Skill — What it does
The AI work
Scores every leadEngagement, urgency, and fit rated for every active contact
Surfaces the top 5The five highest-priority leads for today named and ranked
Prepares talking pointsOne-paragraph brief for each call based on their history and stage
Output — What you get
Ready for your review
Ranked daily call listTop 5 leads with score, context, and talking points
Calendar blocksFollow-up time booked automatically based on your availability
One-click startOpen the brief, dial the number — no prep time required
The biggest win

Your top 5 leads for today — ranked, with talking points — and calendar blocks already booked to make the calls.

Who This Is For

This skill delivers the highest value for the following types of businesses. If any of these describes you, lead-triage will likely become one of your most-used workflows:

📋
Service businesses with an active sales pipeline
📅
Any HubSpot user who isn't working it consistently
Owners who lose deals to competitors who followed up first

What You Actually Get

After lead-triage runs, you receive a structured output showing exactly what happened, what was found, and what action is ready for your approval. Nothing executes without your sign-off — the skill does the research and drafting, the judgment stays with you.

The biggest win: Your top 5 leads for today — ranked, with talking points — and calendar blocks already booked to make the calls. Every output is built from your own data — not templates, not generic benchmarks. You can review, edit, or override anything before it goes anywhere.

Your approval, always

Every output from lead-triage is held for your review before anything executes. You can edit any draft, hold any action, or override any recommendation. The skill handles the work — the decisions stay with you.

The SmartDesk AI Advantage

You could try to replicate what lead-triage does manually — pulling the data, running the analysis, writing the output. Business owners who do it this way spend hours every week on work that produces the same result every time. That's not a good use of your time.

SmartDesk AI connects lead-triage to your HubSpot data, configures the logic for your specific business, and ensures every output sounds and feels like it came from you — not from a piece of software. William A. Green Jr. sets this up personally during your onboarding session.

The difference between a tool and a system is configuration. The lead-triage skill comes pre-built. SmartDesk AI makes it work for your business.

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William A. Green Jr.
Principal, William Delaney Consulting · SmartDesk AI
27+ years of enterprise AI and Oracle implementation experience. 40+ engagements. Fortune 50 clients including Motorola, Delta Air Lines, BAE Systems, and the U.S. Air Force. Every SmartDesk AI implementation is handled personally by William — no outsourcing, no handoffs.
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